Office Policies

Our goal is to be one of the best parts of your day.

Office Hours

**We now offer extended hours on Mondays and Tuesdays to help with your busy schedule!!**

  • Monday – Tuesday: 10 a.m. – 6 p.m.
  • Wednesday --Thursday:  9 a.m. -- 5 p.m.
  • Friday:  By appointment

Appointments

We understand that life runs on a schedule and your day is planned and coordinated. With that in mind, we strive to stay on or ahead of schedule.

After orthodontic treatment has begun, most appointments will be scheduled every 6-8 weeks and will take approximately 20-30 minutes. We make every effort to alternate during/after school appointments to minimize the impact on school or work. We have also adapted the following to make our schedule as efficient as possible for you:

  • LONG APPOINTMENTS, BANDING AND BONDING: These are more detailed and technique-sensitive appointments. Therefore, these appointments will be scheduled during our quieter morning hours.
  • EMERGENCIES: This usually results from trauma to the face or mouth. These patients will be seen as soon as possible and appropriate care given or referred to another specialist for treatment.
  • REPAIRS: These appointments are always scheduled during school hours at a specific time since they are longer visits. The vast majority of your appointments over the course of treatment will be short appointments. By seeing our long-visit patients during school hours, it leaves more room in our schedule to see more patients after school hours.
  • APPOINTMENTS BROKEN OR NOT CANCELLED WITHIN 48 HOURS: We understand that sometimes circumstances make it impossible to make your scheduled appointment. Another appointment will be scheduled but may require waiting 4 to 6 weeks. An appointment during school hours may be arranged sooner.

We want you to know our staff will work hard to provide the finest orthodontic care in the most convenient scheduling system possible for you and your child. We will do everything we can to ensure your treatment goes as smoothly as possible. If you have any questions, please let us know.

  

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